Customer relations ideas for house cleaners. Take care of your customers needs in ways that are profitable.
Since COVID-19 started, there are often more people in the homes you clean. That includes kids who may or may not be supervised by their parents.
Some unsupervised kids can create bigger messes and bigger headaches for house cleaners. Discover some ways to get your customers help with cutting down clutter and extra work.
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Have you been cleaning houses for years and never raised your rates?
Does the thought of raising your house cleaning rates make you tremble with fear?
Get proven tips on how and when to raise your house cleaning or maid service business rates.
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How do you wrap up the year?
Get ideas on how to accept customer gifts and tips during the holidays with grace, style and gratitude.
Plus how to take time off to rest, reflect, recharge and prepare for the New Year ahead.
[+ bonus thank you note examples]
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What are the Dirty Dozen and why you should avoid doing them in your cleaning customers homes?
12 tips to leave your customers homes and your business reputation spotless.
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The second most important rule of cleaning is knowing when to stop.
Learning this rule will save you countless hours of valuable cleaning time in your customers homes and a lot of irritation.
Do your best work and don’t stress out about what comes after.
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Have you fallen down a laundry chute?
Are you washing your cleaning customers laundry for free?
There are two ways to climb out. The quick way and the profitable way.
Discover how to do both.
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Oops! You just broke something in your customer’s home.
What steps can you take to make sure your customer is taken care of and your business avoids a major hit?
If you handle damage in your customer’s home with policies and a plan, your relationship with your customer may actually deepen.
Here are some steps to make that happen.
[+ An Oops! toolkit.]
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You only get one chance to make a first impression.
There are 5 ways to make sure your first cleaning is a fabulous experience for your new customer—and you.
[Includes a free bonus toolkit]
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What is a “work fence”?
How can a work fence save your time, energy and sanity?
Discover what you need to build a work fence that makes you and your customers happy…and keeps you productive.
[+ Get my work fence list.]
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